Refund policy
A straightforward approach to refunds.
This is a pre-launch refund policy draft. VedoBox currently does not provide online payment or self-serve checkout, so no paid transaction or automatic refund flow is represented here.
Last updated: Draft — August 2026
1. Current availability
Online payments, invoicing, tax handling, currency settlement, and automated collection are not currently open in VedoBox Web. Early access conversations do not create a paid subscription or a payment obligation through this website.
2. Future paid plans
Before any paid plan is enabled, the operator must publish the legal seller, billing cadence, currency, taxes, renewal and cancellation rules, payment processor, refund eligibility, request window, and processing timeline. Those terms will control a paid transaction and will not be inferred from the current pricing page.
3. Custom arrangements
A Custom plan or integration arrangement requires a separate written agreement. Any credits, service fees, prepaid usage, cancellation terms, or refunds must be stated in that agreement before payment or service activation.
4. How to ask a billing question
Contact the VedoBox team through the Contact us page. Do not include payment card numbers, access tokens, API keys, signed URLs, or media in your message.
5. Publication gate
This draft must be reviewed against the final payment provider, consumer and business customer rules, tax requirements, governing law, and support process before a paid checkout is enabled.
